Terms & Conditions

1. Definitions

"Driftmind", "we", "us", "our" refers to Driftmind, a business based at 90 Java Road, North Point, Hong Kong.

"Service" refers to the AI consulting services provided by Driftmind, including Intelligent Process Mining, AI-Assisted Recruitment Screening, and Technology Stack Reviews for AI.

"Client", "you", "your" refers to the organisation or individual engaging Driftmind's services or using this website.

"Agreement" means these Terms & Conditions, together with any Statement of Work agreed in writing for a specific engagement.

"Website" means driftmia and all pages associated with it.

2. Acceptance of Terms

By using this website or engaging Driftmind's services, you agree to be bound by these Terms & Conditions. If you are acting on behalf of an organisation, you confirm that you have authority to bind that organisation to these terms.

Our services are intended for individuals and organisations aged 18 or over with the legal capacity to enter into binding agreements. We do not provide services to individuals under the age of 18.

3. Service Description

Driftmind provides AI consulting services to organisations in Hong Kong and, on a case-by-case basis, elsewhere in Asia. Services are delivered remotely and on-site as agreed in the Statement of Work.

Service availability is subject to practitioner capacity. We maintain a limited number of concurrent engagements to ensure quality of delivery. We do not commit to services beyond our stated capacity.

4. Engagement and Statements of Work

Each engagement is governed by a signed Statement of Work (SOW) specifying scope, deliverables, timeline, and price. No engagement commences until the SOW is signed by both parties.

The price stated in the SOW is fixed. No additional charges apply unless both parties agree to a scope change in writing.

Requests to expand scope during an engagement will be discussed and, if agreed, formalised in a written amendment before additional work begins.

5. Client Responsibilities

To enable effective delivery, clients agree to:

• Provide timely access to required data, systems, and personnel as specified in the SOW
• Designate a primary point of contact with authority to make decisions about the engagement
• Attend scheduled check-in meetings or provide written responses within two business days
• Not use Driftmind deliverables for purposes beyond those specified in the SOW without prior written consent

Delays caused by the client's failure to meet these responsibilities may extend the engagement timeline without additional charge to Driftmind.

6. Intellectual Property

Deliverables produced for a client during an engagement become the property of the client upon receipt of full payment, with the exception of any proprietary methodologies, frameworks, or tools developed by Driftmind prior to or independently of the engagement.

Clients are granted a non-exclusive, non-transferable licence to use any Driftmind tools or frameworks incorporated into deliverables for their internal business purposes only.

All content on this website, including text, graphics, and visual design, remains the property of Driftmind and may not be reproduced without written permission.

7. Payment Terms

Services are priced in Hong Kong Dollars (HKD) as specified in the SOW. Unless otherwise agreed:

• 50% of the engagement fee is due upon signing the SOW
• The remaining 50% is due upon delivery of final deliverables
• Payment is due within 14 days of invoice
• Late payments may incur interest at 1.5% per month

Prices displayed on our website are indicative. Final pricing is confirmed in the SOW.

8. Confidentiality

Each engagement is subject to a mutual confidentiality agreement. Driftmind will not disclose client data or engagement details to third parties except as required by law or with the client's written consent.

Client data accessed during an engagement will not be used for any purpose beyond that engagement, including training AI models for other clients or internal development.

9. Disclaimers

Driftmind's services are provided in good faith based on the data and information available at the time of the engagement. Deliverables represent professional analysis and recommendations — they do not constitute legal, financial, or regulatory advice.

We do not commit to specific business outcomes resulting from our recommendations. The implementation and impact of recommendations are subject to factors outside our control.

AI systems built by Driftmind are designed to assist human decision-making, not replace it. All decisions remain the responsibility of the client.

10. Limitation of Liability

To the maximum extent permitted by Hong Kong law, Driftmind's total liability arising from or in connection with any engagement shall not exceed the fees paid for that engagement.

We exclude liability for indirect, consequential, or incidental losses, including loss of profit, loss of data, or reputational harm, except where such exclusion is not permitted by law.

11. Termination

Either party may terminate an engagement by providing 14 days' written notice. Upon termination:

• The client will be invoiced for work completed to the termination date at the pro-rata rate
• Driftmind will deliver all work product completed to that point
• Both parties will return or securely destroy the other's confidential information

Driftmind may terminate immediately if the client materially breaches these terms and does not remedy the breach within 7 days of written notice.

12. Dispute Resolution

In the event of a dispute, both parties agree to attempt resolution informally in the first instance, by communicating the nature of the dispute in writing and allowing 20 business days for a response.

If informal resolution is not achieved, disputes shall be subject to the non-exclusive jurisdiction of the courts of Hong Kong Special Administrative Region.

These terms are governed by the laws of Hong Kong SAR.

13. Website Use

You may use this website for lawful purposes only. You agree not to:

• Attempt to gain unauthorised access to any part of the website or its underlying systems
• Transmit any harmful, offensive, or unlawful material through the website
• Use the website in any way that could damage or impair its functionality

14. Changes to These Terms

We may update these Terms & Conditions from time to time. The updated version will be posted on this page with a revised "Last updated" date. For active engagements, changes to these terms will not apply until the conclusion of the current SOW.

15. Contact

Legal enquiries: legal@driftmia

Address: 90 Java Road, North Point, Hong Kong

Phone: +852 5361 8724